Refund policy

AT THIS TIME DUE TO COVID-19 WE WILL NOT BE ACCEPTING  ANY RETURNS.

In the event that your purchase doesn't work for you you can return your order for store credit. Couture Threadz does NOT offer refunds, however, we will offer a store credit which you can use towards a future purchase. Items must be returned within 7 days of the date you received your order. Please return to the address printed on your invoice.

Upon receiving your returned item(s), we will inspect it for defects and/or signs of wear. If we detect that the item has been worn or damaged we reserve the right to deny your return. 

Once we've determined your item is in good condition you will be emailed store credit information. Please allow 7-14 days for your return to be processed. 

Discounted items and items purchased on promotion are NOT eligible for return. They are FINAL SALE.

Body suits are FINAL SALE due to the delicate nature of the item.

Customers are responsible for the cost of return shipping. Original shipping costs are non-refundable.